Case Studies
ACCELERATING TURNAROUND TIME, REDUCING BACKLOG AND ENHANCING CARE BY OUTSOURCING
"I'm sorry I didn't do it 10 years before."
– Jane Gordon, Director of Health Information Management, Upper Chesapeake Health, Harford County, Maryland
Faced with an aging in-house dictation system and the demands of a growing hospital, Upper Chesapeake Health chose to outsource with Spheris. They experienced improved and consistent turnaround times and "ecstatic" doctors right from the start. Learn how they made the transition.
IMPROVING PROCESSES WHILE INCREASING REVENUE
"Sustained success is really what it's all about."
– Bill Barr, Director of Health Information Management, Lawnwood Regional Medical Center & Heart Institute, St. Lucie County, Florida
Discover how Lawnwood Regional Medical Center found transcription solutions that enhanced quality patient care, improved physician and employee satisfaction and increased revenues.
BALANCED APPROACH
"We all have to find ways to make our doctors more productive."
– Glenn Chong, Senior Administrative Director for Scripps Clinic at Torrey Pines, San Diego County, California
Learn how a balanced approach to transcription service helped Scripps Clinic achieve short- and long-term growth goals.
FORGING A PARTNERSHIP TO MEET DOCTORS' REQUIREMENTS FOR FAST, QUALITY TRANSCRIPTION
"We engaged Spheris as a partner to ensure that we would have high quality."
– Vincent Johnson, Fellow, American College of Healthcare Executives (FACHE) and Vice President of Administration for Shands Healthcare, Jacksonville, Florida
See how Shands formed a long-term relationship with Spheris that enables the healthcare provider to leverage new transcription technologies, try global outsourcing and stay within its budget.
OVERCOMING SHORTAGE OF QUALIFIED MEDICAL TRANSCRIPTIONISTS
"The thing about global outsourcing is that you have somebody on duty 24 hours, seven days a week."
– Linda Lewandowski, Assistant Director of Health Information Management at Banner Thunderbird Medical Center, Glendale, Arizona
When recruiting qualified transcriptionists became too difficult, Banner Thunderbird Medical Center outsourced its transcription to get the technology, personal service and quality it required.